Business Lessons
Office Basics
1. Machine Problems
2. Mail Room
3. Requesting Equipment
4. Company Policies
5. I'm Busy
6. Giving/Asking Business Cards
7. General Office
8. Office Basics - Interactive Practice
Late or No Show
1. A Little Late
2. Very Late
3. Leaving Work Early
4. Sick day
5. Vacation
6. Late or No Show - Interactive Practice
Computer Related
1. Removable Disk
2. Hard Drive
3. Network share and public share
4. Software
5. Internet
6. Intranet
7. General Computer Sentences
8. Computer Related - Interactive Practice
1. Asking for Email Address
2. Requesting information through email
3. Sending attachments through email
4. Email Problems
5. Reply and Reply All
6. Forwarding Mail
7. General email sentences
8. Email - Interactive Practice
Explanations and Presentations
1. Explanations and Presentations General
2. Explanation
3. Presentation
Meetings
1. Before the meeting
2. Canceling a Meeting
3. During the Meeting
4. After the Meeting
5. General Statements
Phone Calls
1. Phone Call
2. Telling person you will call them back
3. Redirecting
4. Leaving Messages
5. Sending and receiving information
6. Phone Call - Interactive Practice
Talking to Coworkers
1. Talking to Co-Workers
2. Asking for help or offering help
3. Complaining about another co-worker to a co-worker
4. Complaining about the company
5. Talking about work experience
6. Talking to Coworkers - Interactive Practice
Talking to the Boss
1. Talking to the Boss
2. Asking for more work
3. Complaining and Showing Frustration
4. Talking to your boss about another boss
5. Talking to Boss - Interactive Practice
Talking to Subordinates
1. Talking to your Subordinate or Direct
2. Project Change
3. Deadline
4. Subordinate asking you Questions
5. Encouraging
6. Reprimanding
7. Talking to Direct - Interactive Practice
Business Trips
1. Business Trips
2. First time business trip Q's
3. Talking to people
4. Eating during the Business Trip
5. Business Trip - Interactive Practice
Offices and Cubicles
1. Office and Cubicles
2. Cubicles
3. Office
4. Office and Cubicle - Interactive Practice
Review Process
1. Performance Review Period
2. Achievements
3. Self Improvement
4. Compensation
5. Performance Review - Interactive Practice
Quitting or Leaving Work
1. Quitting or Leaving Work
2. Negotiating before Leaving
3. General Statements
4. Quitting or Leaving Work - Interactive Practice
Interview Lessons
Basic Interview Questions I
1. Tell me a little about yourself.
2. What are your strengths?
3. What are your weaknesses?
4. What are your short term goals?
5. What are your long term goals?
6. What do you want to be doing five years from now?
7. If you could change one thing about your personality, what would it be...
8. What does success mean to you?
9. What does failure mean to you?
10. Are you an organized person?
11. In what ways are you organized and disorganized?
12. Do you manage your time well?
13. How do you handle change?
14. How do you make important decisions?
15. Do you work well under pressure?
Basic Interview Questions II
1. Are you better at anticipating or reacting to problems
2. Are you a risk taker or do you like to stay away from risks?
3. Why should I hire you?
4. Tell me about Q's... / Tell me about a time you made a mistake.
5. Tell me about a time you made a good decision.
6. Tell me about a time you made a poor decision.
7. Tell me about a time you fired someone.
8. Tell me about a time you hired someone.
9. Tell me about a time you failed to complete an assignment on time.
10. Tell me about a time you found a solution to save the company money.
11. Tell me about a time you aimed too high.
12. Tell me about a time you aimed too low.
13. Tell me about a time you made a great sale.
14. Tell me about a time you went over budget.
School Related Interview Q's
1. What extracurricular activities were you involved in?
2. Why did you choose your major?
3. If you redo college again, what would you major in?
4. What course did you like the most?
5. What course did you like the least?
6. How will your performance in your worst class affect your performance...
7. How would your best friend describe you?
8. How would your professor describe you?
9. How would your mother describe you?
10. Why are you applying for a job that you didn’t major in?
11. During college, how did you spend your summer vacations?
12. What did you learn from your internship?
13. Did you do any internships?
14. If you could learn something such as a new skill, what would it be?
Work Related Interview Q's I
1. If you could start your career over again, what would you do differently?
2. During your performance reviews, what criticism do you hear the most?
3. Tell me about your last three positions?
4. Tell me about your last position?
5. What is your management philosophy?
6. What was your favorite job?
7. Tell me about the best manager you ever had.
8. Tell me about the worst manager you ever had.
9. What could you have done to improve your relationship with a manager...
10. What were the most memorable accomplishments in your last position?
11. Why do you want to leave your current job?
12. Where did you tell your boss you were going?
13. Are you currently employed at the last place listed on your resume?
14. What is the title of the person you report to?
15. In your previous position, how much time did you spend ...
16. If you don’t leave your current job, what do you imagine you will be doing...
17. If you’re very happy with your current job, why do you want to leave?
Work Related Interview Q's II
1. If you have problems or complaints with your current job, why haven’t you...
2. Give me a specific example at your last position where...
3. What do you feel an employer owes an employee?
4. What do you expect from your manager?
5. Would you like to have your boss’s job?
6. What did you hear about us?
7. What do you know about our product?
8. Have you managed people in any of the positions you’ve held?
9. What types of people do you have trouble getting along with?
10. Who do you think are our two major competitors?
11. Why do you like sales?
12. Do you see that stapler? Convince me to buy it.
13. How long have you been looking for a job?
14. Why haven’t you received any offers so far?
15. If you don’t understand your assignment and you can’t reach your boss...
Work Related Interview Q's III
1. If everyone on the team is a veteran, what will you do to fit in?
2. How do you intend to learn what you need to know to perform well for...
3. If your supervisor tells you to do something that you believe can be done...
4. If you’re told to do something that you feel is illegal, what would you do?
5. If you were unfairly criticized, what would you do?
6. What are you looking to gain from your next job?
7. What aspects of this job interest you the most?
8. If you are given work from your manager that is boring and tedious, what...
9. How long do you plan on staying with this company?
10. How do you explain the fact that you frequently change jobs?
11. Tell me about a time you had a big disagreement with your boss.
12. What do you do when there is no work to do?
13. What do you do when there are too many things to do?
14. What do you do when you feel burned out?
15. How do you balance both your family and your job?
16. You’ve been with one company your entire career. Don’t you think you will...
17. What have you heard about our company that you didn’t like?
18. Do you want to work for a small or large company and why?
Working with People Interview Q's
1. What do you do when you’re having difficulty solving a problem?
2. What do you do when you have a problem with a direct?
3. What do you do when you have a problem with your boss?
4. What do you do when you have a problem with your job?
5. What do you do when you have a problem with a co-worker?
6. How do you handle conflict?
7. Have you fired anyone?
8. What do you do when a worker is giving the team more problems then...
9. When do you know enough is enough when dealing with a subordinate...
10. Do you like to work by yourself or with others?
11. How do you get along…
Miscellaneous Interview Q's
1. Do you have any physical problems that may limit your ability to perform...
2. What do you do to stay in shape?
3. What do you like to do when you’re not in the office?
4. What’s the most recent book you read?
5. What is the most recent movie you saw?
6. Did you have any trouble finding this place?
7. Will working on weekends be a problem?
8. How do you feel about overtime?
9. Have you filed for bankruptcy?
10. Do you own or rent your home?
11. Do you have any outside income?
12. Do you earn any income from investments or hobbies?
13. Are you willing to travel?
14. Are you willing to relocate?
15. May I contact your current employer?
16. May I contact your references?
17. Is there anything else you want to add?
18. What kind of salary are you looking for?
19. That’s a high salary for this position! Where did you come up with that...
20. How much do you currently get paid?
21. When are you able to start?
22. Are you considering any other offers right now?
23. Asking Questions
Travel Lessons
Airport
1. Confirming your Flight
2. Departing Date
3. At the Counter
4. Finding the Gate
5. Airport - Interactive Practice
Car Rental
1. Car Availability
2. Duration and General Questions
3. Insurance and Driver License
4. Price and Rules
5. Making a Reservation
6. Car Rental - Interactive Practice
Hotel
1. Making a Reservation I
2. Making a Reservation II
3. Making a Reservation III
4. Checking In and Checking Out
5. General Things
6. Hotel - Interactive Practice
Directions
1. Asking for Directions
2. Left Right and Around the Corner
3. Across Blocks and Miles
4. Light and 'Y'
5. Dead end and 'T'
6. Freeway Explanation
7. Regular Practice
Restaurant
1. Fast Food
2. Regular Restaurant Ordering
3. Regular Restaurant Eating and Requesting Bill
4. Fine Dining
5. Restaurant - Interactive Practice
Store and More
1. Department Store
2. Grocery Store
3. Bank - Currency Exchange
4. Post Office
5. Store and More - Interactive Practice
Talking to Strangers
1. Talking to Strangers
2. Starting a Conversation
3. Talking to Strangers - Interactive Practice
Phrases and Idioms English Lessons
Section I
1. Bored to death
2. You've got to be kidding
3. Sick and Tired
4. Call it a day
5. Get on one's nerves
6. Couch potato
7. Read one's mind
8. Feel blue
9. Fender bender
10. Get foot in the door
11. Chicken
12. Give somebody a hard time
13. Make up one's mind
14. Go Dutch
15. Throw in the towel
Section II
1. Goose bumps
2. Stay in touch
3. Have the guts
4. Rain or Shine
5. I'm beat
6. Easier said than done
7. It's about time
8. Jump to conclusions
9. Keep an eye on
10. Out of the blue
11. Know something inside out
12. Give someone a hand
13. Now and then
14. Nuke - Microwave
15. On the dot
Section III
1. Keeping my fingers crossed
2. Out of this world
3. Over one's head
4. Pain in the ass
5. Piece of cake
6. Sooner or later
7. Pull someone's leg
8. Put oneself in one's place
9. I can eat a horse
10. Read between the lines
11. Rings a bell
12. Bug
13. Sleep on it
14. Play it by ear
15. Speak of the devil
Section IV
1. Grab a bite
2. Take it easy
3. Go with the flow
4. Twenty-four seven
5. Under the weather
6. Don't sweat it
7. You can say that again
8. Broke
9. Beats Me
10. I Don't Buy it
11. Keep Your Cool
12. Sort Of
13. Good For You
14. Good Luck
15. Shotgun
Section V
1. Who Cares
2. Big Deal
3. What a Small World
4. What's going on?
5. Now You're Talking
6. Over My Dead Body
7. Coming Right Up
8. Good Thinking
9. Shoot
10. Nothing Matters
11. Come On
12. Never mind
13. If You Insist
14. Stop It!
15. It's Nothing
Section VI
1. What gives?
2. Fair Enough
3. Cat Got Your Tongue
4. My Pleasure
5. It Totally Slipped My Mind
6. Give It to Me Straight
7. It's written all over your face
8. Go For It
9. It's a Deal
10. Don't Be a Stranger
11. Let's Go Fifty- Fifty
12. Good for Nothing
13. You're Telling Me
14. Get a Life
15. Don't Joke With Me
Section VII
1. I Can't Thank You Enough
2. My Two Cents
3. Just Name It
4. No Worries
5. Why so Blue?
6. Nature Calls
7. What's Eating You?
8. Shame on You
9. Hang In There
10. I Owe You
11. Take a Hike
12. It's a Piece of Cake
13. I'm On My Way
14. I'm Hosed
15. It's a Long Story
Section VIII
1. Since When
2. Got It
3. You Wish
4. You're Dressed to Kill
5. Behave Yourself
6. That Figures
7. Do Tell
8. No Sweat
9. I Blew It
10. Maddening
11. I Messed Up
12. I Beg to Differ
13. Rise and Shine
14. You Bet
15. Pie in the Sky
Section IX
1. No Strings Attached
2. Sleep Tight
3. It Can't Hurt
4. I Couldn't Agree With You More
5. Thank Goodness
6. You Made It
7. Whatever
8. I'm Sick of It
9. Get Out of Here
10. You Made It Big
11. In Your Dreams
12. Hold On a Sec
13. That's easier said than done
14. You Never Know
15. Back to the grind
Section X
1. It Serves You Right
2. I Can't Wait
3. Lighten Up
4. Good Point
5. Just My Luck
6. It's Up To You
7. Hop In
8. I Told You So
9. You Know Better Than That
10. Has Been Burned
11. Keep Me in the Loop
12. I'll Be Down
13. Get to the Point
14. Down to Earth
15. Sure Thing
Special Topics
Purchasing a Home
Overview
How much can I afford?
What house and Where?
Finding an Agent
Looking at and Evaluating Houses
Making an Offer
Mortgages
Mortgage Explanation
Arm Loans
Eighty Twenty Loan
Interest Only Loan
Refinancing
Computer
Computer Jobs
Computer Certificates
Buying a Car
Buying a New Car
Buying a Used Car
Money Matters
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